Shipping policy
We aim to deliver pure, high-quality products to your doorstep as quickly and safely as possible.
Order Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
- Standard Delivery (India): 3–7 business days
- Delays may occur due to weather, courier issues, or high-volume periods.
Shipping Charges
- Charges are calculated at checkout based on delivery location and order weight.
- Free shipping may be offered during promotional periods.
Order Tracking
You will receive an email/SMS with your tracking number once your order is dispatched.
Incorrect Address
Fiviori is not responsible for delays or losses due to incorrect shipping information provided by the customer.
Damaged or Missing Products
If your product arrives damaged, tampered, or missing:
- Email us within 48 hours at support@fiviori.com. Include order ID, photos, and package details.